Privacy Policy

Effective date: 23 September 2026 · Last updated: 23 September 2026

Lead Store Network is operated by The Lead Empire L.L.C-FZ, a company incorporated in the Meydan Free Zone, Dubai, United Arab Emirates, with its registered office at Meydan Grandstand, 6th floor, Meydan Road, Dubai, United Arab Emirates ("Lead Store Network", "we", "us", "our"). You can contact us at info@shopgadgetworld.com or +39 3267382912. We are committed to processing personal data in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679, "GDPR"), the ePrivacy rules of the EU Member States, and, for our own compliance as a UAE-based company, Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data ("UAE PDPL").

This document is organised in two parts. Part 1 sets out the terms that apply to our cash-on-delivery (COD) and other sales to customers located in the European Union / European Economic Area ("EU/EEA"), which is our primary market (currently Spain, Portugal, Italy, Slovakia, Slovenia, Bulgaria, Romania, Greece, Czech Republic, Poland, Hungary, Germany, Lithuania, Latvia). Part 2 sets out how we, as a company established in the United Arab Emirates (Dubai), comply with UAE law, and the terms that apply to customers located outside the EU/EEA. Where both parts could apply to you, the more specific and more protective provisions of Part 1 prevail for EU/EEA consumers; nothing in Part 2 reduces the rights granted to you in Part 1.

Part 1 — European Union / EEA customers (GDPR)

1.1 Who we are (Data Controller)

The data controller responsible for your personal data when you are located in the EU/EEA is The Lead Empire L.L.C-FZ, registered address Meydan Grandstand, 6th floor, Meydan Road, Dubai, United Arab Emirates.

Email: info@shopgadgetworld.com — Phone: +39 3267382912.

EU/EEA representative (Article 27 GDPR)

Because we offer goods to individuals located in the European Union / European Economic Area from outside the EU/EEA, we are required to designate a representative in the Union. Our appointed EU representative is: Luca Polidori snc, Via Roma, 1, 00100 Roma, Italy — Phone: +39 348 520 1563. EU/EEA data subjects may contact our representative on all matters related to the processing of their personal data, in addition to contacting us directly.

1.2 Scope of this Part

This Part applies to personal data we process about customers, prospective customers, and visitors of our website who are located in the EU/EEA, whether you buy from us or simply browse. It does not apply to third-party websites we may link to, which have their own privacy policies.

1.3 The personal data we collect

• Identity and contact data — first and last name, delivery and billing address, email address, telephone number.
• Order and transaction data — products ordered, order value, payment method (including cash-on-delivery selection), delivery details, order history, and communications with our customer service.
• Payment data — where you pay online, payment is processed by our payment providers; we do not store full card numbers. For cash-on-delivery orders we process only the information needed to fulfil and collect the order.
• Technical and usage data — IP address, device and browser type, operating system, referring pages, pages viewed, and interactions on our site, collected through cookies and similar technologies (see our Cookie Policy).
• Marketing and communications data — your preferences in receiving marketing from us and your communication preferences.

We do not intentionally collect special categories of data (such as health or biometric data), and we ask that you do not provide such data to us.

1.4 How we collect your data

• Directly from you — when you place an order, fill in a form or landing page, subscribe to our newsletter, or contact us.
• Automatically — through cookies, pixels and similar technologies when you use our website (see our Cookie Policy).
• From third parties — such as advertising and analytics platforms (e.g. Google, Meta), payment providers, and delivery/logistics partners who help us fulfil and confirm your orders.

1.5 Why we use your data and our legal bases

We only process your personal data where we have a lawful basis to do so under Article 6 GDPR. The table below summarises our main processing activities:

Where we rely on legitimate interests, we have balanced those interests against your rights and freedoms. You may object to such processing at any time (see Section 1.12).

1.6 Marketing communications

We may send you information about similar products and offers by email or other channels where permitted by law. You can withdraw your consent or opt out at any time by using the unsubscribe link in any marketing message, or by contacting us at info@shopgadgetworld.com. Opting out of marketing does not affect service messages relating to your orders.

1.7 Cookies, advertising and similar technologies

We use cookies, pixels and similar technologies to operate our site, remember your preferences, analyse traffic and deliver relevant advertising. We use, among others, Google Ads, Google Analytics and the Meta Pixel. In line with Google's EU User Consent Policy, non-essential cookies (including analytics and advertising cookies) are only set after you give specific, informed, freely given consent through our consent-management (cookie banner) tool; you can withdraw that consent at any time. Where Google or another third party collects data as a result of your use of our site, that party acts as an independent controller of the data it collects; you can learn more about how Google uses this data at https://policies.google.com/technologies/partner-sites. Full details, including the categories and providers involved, are set out in our separate Cookie Policy.

1.8 Who we share your data with

We do not sell your personal data. We share it only with the following categories of recipients, and only to the extent necessary:

• Logistics and delivery partners — couriers and fulfilment providers who deliver your order and, for cash-on-delivery, collect payment.
• Payment service providers — to process online payments securely.
• Technology and hosting providers — website hosting, IT, customer-service and communication tools, some of which may be located in the United Arab Emirates or elsewhere outside the EU/EEA.
• Advertising and analytics providers — such as Google and Meta, to measure and improve our campaigns (subject to your cookie consent).
• Professional advisers and authorities — accountants, auditors, lawyers, and public authorities where required by law.

All processors act on our documented instructions under a written data-processing agreement that requires them to keep your data secure and to process it only for the agreed purposes.

1.9 International data transfers

We are established in the United Arab Emirates (Dubai), and our own processing of your data, as well as processing by some of our service providers, takes place outside the EU/EEA — including in the United Arab Emirates, which has not been recognised by the European Commission as providing an adequate level of data protection. This means your personal data may be transferred to, and processed in, countries that do not provide the same level of data protection as your home country.

Where we transfer personal data out of the EU/EEA, we rely on appropriate safeguards, in particular the Standard Contractual Clauses (SCCs) approved by the European Commission, supplemented by additional technical and organisational measures where necessary. Where a recipient (for example, a major advertising or analytics provider such as Google) is certified under the EU-US Data Privacy Framework for its own processing, transfers to that recipient for that processing may instead rely on that framework's adequacy decision. You may request a copy of the relevant safeguards by contacting us at info@shopgadgetworld.com.

1.10 How long we keep your data

• Order and transaction data — retained for the duration of our relationship and afterwards for the periods required by tax, accounting and consumer-protection law.
• Customer-service records — retained for as long as needed to handle your request and any related claim.
• Marketing data — retained until you withdraw consent or object, after which we suppress your details to honour your choice.
• Technical/cookie data — retained for the periods set out in our Cookie Policy.

When your data is no longer needed, we securely delete or anonymise it.

1.11 How we protect your data

We implement appropriate technical and organisational measures — including encryption in transit, access controls, and restricted staff access — designed to protect your personal data against unauthorised access, loss, misuse or alteration. While no method of transmission over the internet is completely secure, we work to protect your data and to notify you and the competent authority of any personal-data breach where required by law.

1.12 Your rights under the GDPR

If you are located in the EU/EEA, you have the right to:

• access the personal data we hold about you and obtain a copy;
• rectify inaccurate or incomplete data;
• erase your data ("right to be forgotten") in certain circumstances;
• restrict or object to our processing, including objecting to direct marketing at any time;
• data portability — receive your data in a structured, commonly used, machine-readable format;
• withdraw consent at any time, without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, contact us at info@shopgadgetworld.com. We will respond within one month, as required by the GDPR. You also have the right to lodge a complaint with your local data protection authority (a list of EU/EEA authorities is available on the European Data Protection Board website, edpb.europa.eu). We would, however, appreciate the chance to address your concerns before you approach the authority.

For the countries in which we currently sell, the competent data protection authorities are:

1.13 Children's privacy

Our website and products are not directed at children, and we do not knowingly collect personal data from children under the age of 16 (or the applicable minimum age in your country). If you believe a child has provided us with personal data, please contact us and we will delete it.

1.14 Third-party links

Our website may contain links to third-party sites, plugins and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every site you visit.

1.15 Automated decision-making

We do not make decisions producing legal or similarly significant effects about you based solely on automated processing. Where we use automated tools to detect fraud or non-genuine orders, meaningful human review is available on request.

Part 2 — United Arab Emirates (Dubai) compliance (UAE PDPL)

The Lead Empire L.L.C-FZ is a free zone limited liability company established in the Meydan Free Zone, Dubai, United Arab Emirates. As a controller located in the UAE, we are subject to Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data ("UAE PDPL"), which applies to the processing of personal data of individuals inside or outside the UAE, together with any implementing regulations and guidance issued by the UAE Data Office from time to time. This Part complements, and does not replace, Part 1 above for EU/EEA data subjects, and sets out the position for customers and website visitors located outside the EU/EEA.

2.1 Principles we follow

In line with the UAE PDPL, we process personal data lawfully, fairly and transparently; only for specific and clear purposes; limited to what is necessary for those purposes; accurately and kept up to date; for no longer than necessary; and securely, with protection against unauthorised access, loss, alteration or disclosure.

2.2 Consent and other lawful grounds

We process personal data on the basis of your consent, which we obtain in a clear, specific and unambiguous way and which you may withdraw at any time, or where another ground recognised by the UAE PDPL applies — for example, where processing is necessary to perform a contract with you (such as fulfilling and delivering your order), to comply with a legal obligation, or to protect our legitimate interests where the law allows. Withdrawing consent does not affect processing carried out before withdrawal.

2.3 Your rights under the UAE PDPL

Subject to the conditions and exceptions of the UAE PDPL, you may ask us to:

• tell you what personal data we hold about you, why, and with whom we share it, and give you access to a copy;
• correct inaccurate or incomplete data, or erase your data in the circumstances the law allows;
• restrict or stop the processing of your data, and object to processing for direct marketing or profiling;
• transfer your data to you or to another controller in a structured, machine-readable format (data portability);
• not be subject to a decision based solely on automated processing where it has legal or similarly significant effects, or to have such a decision reviewed by a person.

To exercise these rights, write to us at info@shopgadgetworld.com. We will respond without undue delay and within the timeframes required by the applicable regulations. We may need to verify your identity before actioning a request.

2.4 Transfers of personal data outside the UAE

Personal data we collect may be transferred to, and processed in, places outside the UAE, including the EU/EEA (where our customers are located) and the countries of our service providers. We transfer data outside the UAE only where permitted by the UAE PDPL — for example, to jurisdictions offering an adequate level of protection, or under binding contractual safeguards that give your data a comparable standard of protection, or with your consent — and we apply the additional safeguards described in Section 1.9 for data of EU/EEA data subjects.

2.5 Security and personal-data breaches

We apply appropriate technical and organisational measures to protect personal data. If a personal-data breach occurs that would prejudice the privacy, confidentiality or security of your data, we will notify the competent authority (the UAE Data Office) and, where required, the affected individuals, as required by the UAE PDPL and, for EU/EEA data subjects, the GDPR.

2.6 Complaints

If you believe we have not complied with the UAE PDPL, you may lodge a complaint with the UAE Data Office (the federal data protection authority; contact details are published on the official UAE Government portal, u.ae). We would, however, appreciate the opportunity to address your concerns directly first.

2.7 Data controller identity

The controller responsible for personal data handled under this Part 2 is The Lead Empire L.L.C-FZ, Meydan Grandstand, 6th floor, Meydan Road, Dubai, United Arab Emirates.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. The "Last updated" date at the top shows when it was last revised. Material changes will be notified through our website or by other appropriate means.

Contact us

If you have any questions about this document, or wish to exercise any of your rights, please contact us:

Lead Store Network (operated by The Lead Empire L.L.C-FZ)

Registered address: Meydan Grandstand, 6th floor, Meydan Road, Dubai, United Arab Emirates

Email: info@shopgadgetworld.com

Phone: +39 3267382912

Website: shopgadgetworld.com